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Standards

Complaints Procedure

How to raise a complaint with LabourLok and what happens next.

Being finalisedLast reviewed: September 2026

Status

The full Complaints Procedure will be published here. In the meantime, the process below applies.

How to complain

  • Tell us through the contact page, the Need help? button or by speaking to your LabourLok contact.
  • We acknowledge the complaint, look into it and come back to you with what we found and what we will do.
  • If you are not satisfied with the outcome, you can ask for it to be reviewed by a senior member of the team.

Questions

Contact us through the contact page. Business, contracts and client enquiries are handled by Nichola Robinson.