Standards
Complaints Procedure
How to raise a complaint with LabourLok and what happens next.
Status
The full Complaints Procedure will be published here. In the meantime, the process below applies.
How to complain
- Tell us through the contact page, the Need help? button or by speaking to your LabourLok contact.
- We acknowledge the complaint, look into it and come back to you with what we found and what we will do.
- If you are not satisfied with the outcome, you can ask for it to be reviewed by a senior member of the team.
Questions
Contact us through the contact page. Business, contracts and client enquiries are handled by Nichola Robinson.

